Her no-pressure approach and eagerness to help any way she can make you feel that Tracey cares and is interested in a long-term relationship, not just earning a commission.
Update: We recently bought our second house in Santa Monica through Tracey (first one was five years ago). In both cases she was exceptionally helpful all throughout the process. We had challenges at several points during the most recent deal and Tracey helped us navigate all the issues while keeping everyone (us and the seller) focused on the big picture goal of successfully completing the transaction. I also felt extremely confident in Tracey’s mastery of the details. Notably she caught an important mistake by the escrow company at the very last minute when everyone was rushing to get the transaction completed. My wife and I would strongly recommend Tracey to anyone in need of a good real estate agent!— Originally posted on Zillow.com
Original Review: My wife and I were moving from New York to California and looking to buy a house here. Though we had purchased real estate in NY before, the process in CA was very different and completely unfamiliar. Tracey spent a lot of time with us and did a great job of explaining where things were different and making us feel comfortable that we were handling everything properly. When we found a house we loved, but with a difficult seller, Tracey was great, and at times seemed more willing to walk away than we were. This was true even when we nearly had a deal-breaking issue right at the finish line. We never felt ANY pressure from her to go ahead in order to close a deal. Also, because we were moving from so far away, we necessarily leaned on Tracey a lot for logistical issues along the way. She could not have been more accommodating and helpful, both before and after the deal was completed. I can’t emphasize this point enough. She was a HUGE help to us, and always happy to run over to the house whenever we needed her to. Her no-pressure approach and eagerness to help any way she can make you feel that Tracey cares and is interested in a long-term relationship, not just earning a commission. My wife and I would highly recommend her to anyone looking at SoCal real estate.